Flamekeeper
For managers losing a key person

Don't lose what they know.

Open a case, extract what they and their team know, draft and refine the documents, then sign them off and download the pack. All before the last day.

Buy case packs See how it works
  • Up in 10 minutes
  • EU-hosted
  • The leaver just gets a link
Flamekeeper dashboard showing all active handover cases, scored coverage, and risks.
When a key person leaves

The doc gets written. The knowledge doesn't.

Every time someone leaves, three things go wrong, in the same order, every time. Institutional memory walks out with them: runbooks, renewals, reconciliations, decision context, the workarounds nobody named. Two months in, the replacement is still hitting landmines the leaver would have known to mention if anyone had asked the right question. And by the time velocity recovers, the questions land in HR's lap, even though the gap opened weeks before the goodbye lunch.

A handover doc isn't the problem. The wrong things get documented.

01 Open a case

Start a case in two minutes.

Drop in the role, a last day, and a sentence of context. Or talk it through with the AI assistant. Flamekeeper drafts the sections this specific handover needs, not a generic template.

  • A short form, or a quick chat with the AI
  • Sections drafted from the role and your real context
  • Yours to edit before anyone else gets pulled in
02 Extract what they know

Pull out what they'd never write down.

AI-guided interviews with the manager, the leaver, and the colleagues who rely on them. In the app, or via a single email link, whichever each person will actually do. You see progress as it lands.

Knowledge extraction screen with guided prompts and captured answers.
03 Draft & refine documents

Documents that actually reflect the role.

When the case feels complete, Flamekeeper drafts the handover documents from everything you captured. The leaver refines them by chatting with the AI, dropping in files, notes, or meeting transcripts. Action items spawn alongside, so nothing slips.

  • Documents drafted from the case, not a blank page
  • Leaver refines via chat, files, notes, transcripts
  • Action items tracked beside the docs they belong to
Document being edited inside Flamekeeper with AI refinements and action items beside it.
04 Review, approve, download

Sign it off, then take it with you.

A reviewer approves each document. Action items close out one by one. You download the full pack as PDF, Word, Markdown, or push to Google Docs — whatever format the org needs for your wiki, your LMS, or the next person's first week.

  • Review and approvalSo you know what's been signed off, and by whom.
  • Action items closedSpawned from the case, tracked to done.
  • Document exportPDF, Word, Google Docs, Markdown — yours forever, no lock-in.
Scope

Flamekeeper does one thing.

It will not run payroll, track PTO, or process exit interviews. It captures what the person leaving knows, including the parts that are not in any document.

What we do

  • +Open a case from a role and short context
  • +AI interviews with the leaver, manager, and their team
  • +Drafted documents the leaver refines with chat, files, notes
  • +Reviewed pack exported as PDF, Word, Google Docs, or Markdown

What we do not do

  • −HRIS and employee records
  • −Payroll, benefits, PTO
  • −Exit interviews and surveys
  • −Asset return and IT deprovisioning
For the person leaving

The offboarding you wish you had on the way in.

The last two weeks of a job are usually a slog of half-finished docs, awkward calendar invites, and the quiet feeling that you are leaving things undone, even though you have worked hard to leave well.

Flamekeeper gives you a clear structure instead of a blank Google Doc, guided interviews instead of memory dumps, and targeted validation instead of endless back-and-forth. Your replacement gets a practical head start, and you can close the chapter properly.

Most people who use it tell us
they wish someone had used it
to onboard them.

Pricing · Case packs

Buy credits. Open cases when you need them.

Larger packs lower cost per case, and keep your team ready for every transition.

1 Case

One handover, one credit.

€49

€49 per case

Base price
Buy 1 credit

3 Cases

Small team, one quarter.

€129

€43 per case

Save 12%
Buy 3 credits
Best value

5 Cases

Multi-team, mid-size org.

€199

€40 per case

Save 19%
Buy 5 credits

Enterprise

Multi-team rollout, procurement, security review.

  • Volume pricing
  • Shared billing controls
  • Security and legal support
Talk to sales

Instant checkout. Credits land in your org balance. Prefer email? hello@useflamekeeper.com.

Get HR involved

Make this a team thing.

Individual handovers are useful. A standard handover process across the company is transformational, and it is usually something HR teams are ready to fund because knowledge loss from departures lands in their world.

We wrote them an email. Yellow placeholders are yours to fill in. Edit anything else.

Copied
FAQ

Real questions, honest answers.

No install required. They respond through emailed links or in the platform. Interactions are simple and guided, while our side handles the coordination and synthesis.
If engagement drops, the process still gives managers control. You see ownership areas with weak coverage, missing interview sections, and unresolved colleague-flagged risks early enough to escalate before the last day.
Yes. EU-hosted, encrypted at rest, no training on your data, deletable on request. Full details at /security.
Yes. You get a live view of progress. No surprises on day 14.
We start from a role baseline, then customize using the ownership map and real team context. The workflow adapts to what the leaver owns, not only to their title.
Not yet, on purpose. Integrations can turn a one-week purchase into a three-month IT review. We may add them later for annual customers, but the product works without them.

Someone on your team will leave this quarter.

Be ready before they give notice.

Buy case packs Talk to us